What is the difference between a 'Trigger' and an 'Alert'?

A 'Trigger' is the rule you create—the 'if this happens' part (e.g., if water flow is above 5 kL/h for 3 hours). The 'Alert' is the resulting notification message that is sent out when that rule is broken.

What are the most common alerts for a landlord to set up?

The most valuable alerts for landlords are: high water flow rate (leak detection), consumption in a vacant unit (identifying wastage), and high kVA demand on a bulk meter (predicting penalty charges).

Can I set alerts on individual tenant meters?

Yes. This is useful for monitoring if a tenant is approaching their kVA limit, which could help prevent a building-wide trip. You can also monitor for unexpected consumption, which may indicate an issue within their unit.

How many recipients can I add to an alert?

You can add as many active users on the Augos platform as you need. This allows you to create notification groups, ensuring the right alert goes to the right team (e.g., finance, maintenance, security) every time.

Are the alert thresholds difficult to set?

No. Our platform analyzes the historical data for the meter you select and can recommend intelligent thresholds based on its typical usage patterns, making the setup process much easier.

Proactive Alerts for Property & Profit Protection

Move from reactive bill shock to proactive asset protection. This page details our Triggers & Alerts system, the core risk-management feature for property owners. Set custom rules to monitor for water leaks or vacant unit consumption and get instant notifications to prevent financial loss.

The Purpose: Protecting Your Property's P&L

The Triggers & Alerts system is your portfolio's 24/7 financial watchdog. Its purpose is to stop your team from discovering problems on a month-end municipal bill and instead, prevent them in real-time. It allows property managers to set up custom 'Triggers' that, when met, send an immediate 'Alert' for events that directly threaten your profitability.

Prevent Unbilled Financial Loss

The primary benefit is preventing catastrophic financial loss from unbilled consumption. An alert for a major water leak in a vacant unit, for example, can save you tens of thousands of Rands by allowing you to dispatch maintenance in hours, not weeks.

Reduce Property Damage & Risk

Beyond the financial cost, utility issues can cause significant physical damage. An alert for a continuous water flow can be the first sign of a burst pipe, while an alert for a tenant exceeding their power limit can help you prevent a main breaker trip that affects the entire building.

Localized Fact: In South Africa, with its aging water infrastructure, undetected leaks are a major source of financial loss for property owners. A single burst pipe can leak thousands of kilolitres per day, resulting in a municipal bill that can single-handedly destroy a property's profitability for an entire year.

How to Set Up a Property Alert

Setting up a new alert is a simple 3-step process designed for property managers, not engineers.

Define the Trigger

Select the site or meter point (e.g., 'Main Water Meter') and choose the metric. Set the condition (e.g., 'Flow Rate is greater than 10 kL/h' for '2 hours').

Choose Recipients

Select which users from your team (e.g., the building manager, the plumber on call) should receive the notification for this specific event.

Select Channels

Specify how they should be notified—by Email for detailed reports, SMS for critical, must-see events, or WhatsApp for convenient, shareable updates.

Protect Your Property Portfolio Today

Stop discovering problems on your municipal bill. Set up your first alert in minutes and take control of your property's profitability before leaks and wastage destroy your P&L.