Tenant Billing Engineered for Mixed-Use Properties
Mixed-use properties are the most complex billing scenario. The Augos platform is a unified solution designed to handle this complexity, managing the diverse billing needs of residential, retail, and commercial tenants co-located within a single property, all on one compliant platform.
The Augos Solution for Mixed-Use Properties
For managers of mixed-use properties, the biggest challenge is diversity. You have residential, retail, and commercial tenants in one asset, each with different lease rules and, crucially, different regulated tariff structures. Augos provides a single, unified platform that is powerful and flexible enough to manage this extreme complexity with ease.
Manage All Tariffs in One System
Our flexible, NERSA-compliant Tariff Engine is the key. It allows you to apply different tariff structures to different tenants within the same building, ensuring your residential tenants are on the correct domestic tariff while your office tenants are on the correct commercial tariff.
Unify All Utilities and Common Areas
Our platform combines this tariff flexibility with Multi-Utility Billing (water, gas, electricity) and Flexible Common Area Allocation to create one auditable, consolidated billing system for the entire complex asset.
Localized E-E-A-T Fact
In South Africa, the Electricity Regulation Act requires that residential and commercial tenants be billed on different, specific NERSA-approved tariff structures. For a mixed-use building, using a single, inflexible billing method is not only unfair but also legally non-compliant, creating significant financial risk for the landlord.
How It Works in Your Mixed-Use Property
Our platform is designed to unify your complex billing environment.
Our flexible Tariff Engine applies the correct residential, commercial, and retail tariffs to the correct tenants, ensuring full compliance.
We use Multi-Utility sub-metering to accurately capture consumption for electricity, water, and gas across all tenant types.
Our allocation tools fairly distribute costs for shared spaces, such as a gym used by residents or a lobby shared by office and retail tenants.
The platform generates a single, consolidated P&L report for the entire asset, giving you a unified view of your utility resale performance.