Tenant Tariff Management: Compliant & Defensible Billing
Bill your tenants legally, fairly, and without risk. This page details our Tenant Tariff Management feature, the foundation of our Tariff & Financial Management suite. We manage all NERSA-compliant tariffs in a central database to ensure your billing is always transparent and protected from legal challenges.
Why Compliant Tariff Management is a Landlord's Best Defense
In South Africa, reselling electricity is a regulated activity governed by NERSA. Using an incorrect or outdated tariff when billing tenants is not just unfair—it's non-compliant and exposes you to significant legal penalties and tenant disputes. Our platform is built on a comprehensive, nationally maintained database of NERSA-compliant municipal electricity tariffs. We manage the complexity so you can bill with confidence.
Ensure Legal Protection & Compliance
Our core promise is that your billing practices will always be compliant. By using our managed database, you are protected from the risk of illegally over-charging tenants, ensuring your billing is always defensible in the event of a dispute.
Build Tenant Trust Through Transparency
Fair and transparent billing is a cornerstone of a good landlord-tenant relationship. When tenants know they are being billed according to the official, regulated tariffs, it builds trust and dramatically reduces the likelihood of complaints and costly disputes.
Localized E-E-A-T Fact
Under the Electricity Regulation Act of 2006, landlords in South Africa who resell electricity are legally defined as 'resellers'. This designation requires them to adhere strictly to NERSA's tariff guidelines, including not billing tenants at a rate higher than the one the landlord is charged by the municipality.
How Our Tariff Management System Works
We remove the burden of tariff management from your team entirely.
We Maintain a National Database
Our dedicated tariff team continuously monitors every municipality in the country. When new tariffs are published, we analyze and upload them into our central, cloud-based database.
We Assign the Correct Tariffs to Your Tenants
During onboarding, we work with you to assign the correct, NERSA-approved municipal tariff to each individual tenant based on their specific circumstances.
The Platform Automatically Applies the Correct Rates
When our platform calculates a tenant's bill, it automatically references the database and applies the correct, latest tariff structure, including all complex rules for Time of Use (TOU), demand charges, and fixed costs.
Automatic Updates, Total Peace of Mind
When a municipality updates its tariffs (typically once a year), we update them in our system. The new rates are then automatically applied to your next billing run, with no manual intervention required from you.
Frequently Asked Questions
Bill With Confidence
See a demo of our compliant billing engine and protect your business from legal risk.