Ensure 100% Utility Cost Recovery
Stop losing money on unrecovered utility costs. The Metering & Cost Recovery engine is the heart of the Augos Tenant Billing solution, designed to ensure property owners and managers accurately measure, manage, and recover every cent owed for electricity, water, and gas. Discover how to protect your profitability.
What is Metering & Cost Recovery and Why is it Critical?
Metering & Cost Recovery is the foundational process of ensuring your property's utility billing operation is profitable and fair. It moves beyond simple meter reading to an integrated system that accurately measures all consumption, applies the correct tariffs, and provides the auditable data needed to recover costs from all sources—from individual tenants to complex common areas. For a property owner, mastering cost recovery is the difference between running a utility as a profit center or a cost center.
Eliminate Financial Leakage & Maximize Profitability
Every unbilled kilowatt-hour or unrecovered common area cost is a direct hit to your bottom line. Our system is engineered to close these financial gaps, ensuring every utility expense is accounted for and recovered, thereby maximizing the profitability of your property portfolio.
Automate Complex Administration & Reduce Disputes
Manual billing is time-consuming, prone to error, and a primary source of tenant complaints. Our platform automates the entire process—from meter reading to invoice generation—while providing tenants with transparent, real-time data that builds trust and dramatically reduces time-consuming billing disputes.
Localized E-E-A-T Fact
In South Africa, all electricity billing and resale must adhere to NERSA compliance rules. Using an unverified or manual system creates significant legal and financial risk. The Augos platform has a managed, NERSA-compliant tariff database at its core, guaranteeing your billing practices are always fair, legal, and defensible.
Our Core Cost Recovery Capabilities
Our platform is built with specialized features to handle the complexities of modern properties.
Multi-Utility Billing
Consolidate the measurement and billing for all utilities on your property—including electricity, water, and gas—into a single, unified system for ultimate administrative simplicity.
Mixed-Source Billing
Accurately bill tenants for consumption from multiple different sources, such as the municipal grid, backup generators, and onsite solar (PV) generation, at the correct, compliant rate for each.
Flexible Common Area Allocation
Fairly and transparently distribute the utility costs of shared spaces using multiple, auditable methodologies that can be tailored to any lease agreement or building type.
The Core Enabler: The Power of Real-Time Data
Our ability to deliver accurate and fair cost recovery is built on a foundation of high-resolution, real-time data. We capture readings as frequently as every one minute, which is a core value proposition that makes two critical functions possible:
Precise Time of Use (TOU) Billing
Correctly billing for complex TOU tariffs is impossible with once-a-month meter reads. Our 1-minute data ensures every tenant is billed the exact, compliant rate for the specific time they consumed energy, whether it was in peak, standard, or off-peak periods.
Instant Dispute Resolution
Real-time data powers our Tenant Portal, giving tenants a live view of their own consumption. If a tenant questions a high bill, a property manager can instantly show them their exact consumption profile for the day or hour in question. This transparency proactively answers questions before they become formal disputes.
Frequently Asked Questions About Metering & Cost Recovery
Ready to Maximize Your Cost Recovery?
See how our platform can eliminate financial leakage and automate your tenant billing.