Data-Driven Dispute: How Augos Uncovered a 50% Overbilling for a Leading Property Group
This commercial real estate overbilling case study details how the Augos Bill Verification service identified a major, ongoing billing error for a commercial property group. By comparing their municipal supplier's invoices against independently measured data, our platform proved a consistent 50% overcharge, providing the indisputable evidence needed to lodge a formal dispute.
The Challenge: Suspected but Unproven Overbilling
A leading commercial property group was receiving high utility bills from their municipal supplier that did not seem to align with their operational activity.
While they suspected overbilling, they lacked the granular, independently verified data required to prove their case and formally challenge the utility provider.
The Augos Solution: Evidence-Based Verification
Using the Augos platform and our Bill Verification service, we established a clear, independent source of truth for the site's consumption.
Our system generated a "comparative bill" for each billing period, showing what the cost should have been based on actual usage. When compared to the municipal invoices, the discrepancy was immediately obvious and consistent.
The Result: A Formal Dispute to Recover Funds
The analysis proved a consistent overbilling of approximately 50%. Armed with this clear, data-driven evidence pack compiled by the Augos platform, a formal and ongoing dispute is being lodged with the municipality to correct the systemic error and recover the historical overcharges.
50% Overbilling Challenged
For a major property group, our Bill Verification service proved a consistent 50% overcharge from their utility, providing the undeniable evidence needed to lodge a formal dispute.
Key Takeaways
Independent verification provides the evidence needed to challenge utility billing errors
Data-driven evidence strengthens formal disputes with utility providers
Systematic billing errors require comprehensive documentation for resolution